What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to cancel my jotform subscription service

    Asked by terry Richards   on March 16, 2015 at 12:33 PM

    my account should be under Terry RIchards or Zidaho.com

    Please cancel this subscription.

    Terry Richards

    Page URL:
    www.zidaho.com

    my account OR
  • Profile Image
    JotForm Support

    Answered by KadeJM on March 16, 2015 at 02:14 PM

    Are you referring to cancelling a jotform subscription plan that you have or did you mean that you want to close and delete your jotform account?

    I've searched around but unfortunately other than a Guest Account which I found via your email address "Terry@sell-idaho.com" above. I seem to be unable to locate any corresponding forms or accounts. I also looked on your website provided but I am unsure of where you are using our forms at the moment since I was not able to locate any.

    If you have a subscription the easiest way to cancel this from your end is to click on the Downgrade Button or Free Plan either on our Pricing Page or in your Billing Page while you are logged into your jotform account.