What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to change the Username?

    Asked by Paolo on March 16, 2015 at 01:56 PM

    I upgraded my contract to the Economy one and I would like to change the main username and email. I successfully changed the email, but the username seems to be not possible. How can I manage?

    Many thanks,

    Paolo

    thanks upgraded and I upgraded
  • Profile Image
    JotForm Support

    Answered by david on March 16, 2015 at 03:04 PM

    Hi,

    Though we do not allow our users to change their usernames themselves, if you could let us know your top few choices in the order you would like them(in case your first preference is already taken) and we will be happy to make the change for you.