What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I've changed my email on my account but several of the forms still go to my old email

    Asked by PoppiesBlooming on March 16, 2015 at 01:58 PM

    I have a lot of forms. Do I have to change them all individually?

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    JotForm Support

    Answered by david on March 16, 2015 at 03:08 PM


    Unfortunately yes, you would need to change them all manually.  Changing the email address associated with your account does not change the address that your notifications are sent to.  To change the address your notifications are sent to, this is done individually for each form: