What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    the forms hasn´t work, and we can´t see some details of the report completes

    Asked by Alejandro Santa Lucia on March 16, 2015 at 03:27 PM


    Data loading takes a long time and displays errors in the information when we download the report.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 16, 2015 at 05:47 PM

    We are sorry for inconvenience you have.  I checked your form and there is no problem with loading of it. If your form is embedded on website please provide URL of website and we will check if there is a problem with loading form on website. 

    If problem exist on website please try loading site in other browsers, and let us know if the issue happens in a specific one, so we can try to reproduce the issue in our end to find the solution. Also you can try delete cache of browser and see if form will again load slowly. 

    Considering reports, what kind of reports you are trying to make? 

    Looking forward to your replay.