the forms hasn´t work, and we can´t see some details of the report completes

  • Profile Image
    Alejandro Santa Lucia
    Asked on March 16, 2015 at 03:27 PM

     

    Data loading takes a long time and displays errors in the information when we download the report.

     

  • Profile Image
    BJoanna
    Answered on March 16, 2015 at 05:47 PM

    We are sorry for inconvenience you have.  I checked your form and there is no problem with loading of it. If your form is embedded on website please provide URL of website and we will check if there is a problem with loading form on website. 

    If problem exist on website please try loading site in other browsers, and let us know if the issue happens in a specific one, so we can try to reproduce the issue in our end to find the solution. Also you can try delete cache of browser and see if form will again load slowly. 

    Considering reports, what kind of reports you are trying to make? 

    Looking forward to your replay.