- kausewayAsked on March 16, 2015 at 04:34 PM
So I have a pretty long form. If someone messes up their credit card information everything is lost and they have to retype it. Is there a way for it to not erase all the data entered?
- kausewayAnswered on March 19, 2015 at 03:22 PM
Thanks I tried that. The only issue is we are using a form before this that pass information into it. I already have issues with people going back to redo the form and this second form is holding old data. This seems to make it worse. It wont update with new data being passed to it from the first form. Any work around for this or do I just need to turn off saving data on the browser?
- JotForm SupportdavidAnswered on March 19, 2015 at 06:40 PM
For a more permanent solution, you could include an edit link in t he autoresponder:
This will allow your users to return to the form to make corrections at any time.
Keep in mind, this will allow them to also go back and edit the data even if it was properly entered.
Browser settings shouldn't matter since they are specific to each computer.