Why does my downloaded Excel spreadsheet contain multiple redundant fields?

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    paulpacey27
    Asked on March 16, 2015 at 04:37 PM

    Hi Jotform,

    For some reason my downloaded Excel file contains several multiples of the same info, in the same field. The while spreadsheet is like this. Please see attached screenshot and advise.

    Kind regards,

    Paul Pace

     

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    Mike
    Answered on March 16, 2015 at 07:02 PM

    Thank you for contacting us.

    I was not able to reproduce the issue with downloaded Excel report.

    Here is a screenshot from Microsoft Office 2013

    Please try to re-download the report to see if the issue is fixed.