Fillable PDF tool: After creating and saving PDF I am presented with the error about file format

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    GarvanFlow
    Asked on March 16, 2015 at 04:57 PM

    Hi

    I'm trying to create a pdf from the following form and I keep getting an error that there is a problem with the file format

    http://www.jotform.co/form/33430498717864

     

    I can create pdf from other forms but not this one

     

    thanks

     

    rob

  • Profile Image
    Ben
    Answered on March 16, 2015 at 05:05 PM

    Thank you for reporting this Rob.

    I have just tried and got the error as well.

    I will raise this to our developers so that they can see what might be the cause of this and help you resolve it.

    As soon as there is any news in regards to this we will update you through this thread.

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    mustafa
    Answered on March 17, 2015 at 06:32 AM

    Hi,

    Thanks for heads up, while investigating your issue i found a bug and it is fixed now. You can download your PDF form now. Sorry for the problem.

    Regards.