New fillable pdf submittable form not working

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    Asked on March 16, 2015 at 06:40 PM

    Hi, I am experiencing a couple of problems with it... I can't seem to tab between the fields, which I thought I would be able to do... and when I press the submit button, it doesn't submit... so I refresh then lose all my data and have to do it all again? Any tips? Thanks.

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    Answered on March 16, 2015 at 11:01 PM


    Thanks for inquiring. Can you confirm the form ID you're working with? This is the most recent one as accessed from our ticket:

    I cloned that form and was able to create a PDF from it and submit it through Adobe Acrobat. Perhaps you were working with a different one? Please advise so we can look into the form that's having the issue.