What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New fillable pdf submittable form not working

    Asked by LalaLovely on March 16, 2015 at 06:40 PM

    Hi, I am experiencing a couple of problems with it... I can't seem to tab between the fields, which I thought I would be able to do... and when I press the submit button, it doesn't submit... so I refresh then lose all my data and have to do it all again? Any tips? Thanks.

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    JotForm Support

    Answered by steve on March 16, 2015 at 11:01 PM


    Thanks for inquiring. Can you confirm the form ID you're working with? This is the most recent one as accessed from our ticket:


    I cloned that form and was able to create a PDF from it and submit it through Adobe Acrobat. Perhaps you were working with a different one? Please advise so we can look into the form that's having the issue.