What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I tried to update my form to a new theme and now half the text is not visable.

    Asked by GDHammmond on March 16, 2015 at 08:17 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by steve on March 16, 2015 at 11:24 PM


    I cloned your form and also am unable to apply a theme to it. It looks great in the form designer, but when previewed it displays other things. Likely there's some extra CSS that needs to be removed.

    I'll escalate this and have someone take a look. We apologize for the inconvenience.

  • Profile Image
    JotForm Support

    Answered by mustafa on March 18, 2015 at 10:43 AM


    There have been implemented some fixes today. I created PDF version of your form and it seems fine now. Thanks for your feedback and your patience.


    Kindest regards.