What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why people is unable to register in my form?

    Asked by Tyrone Barnes  on March 16, 2015 at 09:06 PM

    Everyone that tries to register isn't able to register. It is saying it is maxed out!

    Page URL:

  • Profile Image

    Answered by raul on March 16, 2015 at 11:53 PM

    You're using a guest account to host this form and guest accounts are allowed to receive 20 submissions per month and you've already received 21.

    I see that you already have a free account with us that was suspended because you created this form: http://www.jotform.us/form/33488423929163 that requests for username and password which is against our terms of use.

    I went ahead and deleted that form from your account so it can be reactivated and also transferred your forms from the guest account to the free one so you can increase your submissions limit to 100 per month.

    If you forgot your account's password you can ask for a reset link on the login screen by clicking on the Forgot Password link.

    Please let us know if you need further assistance.