Why people is unable to register in my form?

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    Tyrone Barnes 
    Asked on March 16, 2015 at 09:06 PM

    Everyone that tries to register isn't able to register. It is saying it is maxed out!

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    raul
    Answered on March 16, 2015 at 11:53 PM

    You're using a guest account to host this form and guest accounts are allowed to receive 20 submissions per month and you've already received 21.

    I see that you already have a free account with us that was suspended because you created this form: http://www.jotform.us/form/33488423929163 that requests for username and password which is against our terms of use.

    I went ahead and deleted that form from your account so it can be reactivated and also transferred your forms from the guest account to the free one so you can increase your submissions limit to 100 per month.

    If you forgot your account's password you can ask for a reset link on the login screen by clicking on the Forgot Password link.

    Please let us know if you need further assistance.
    Thanks.