What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account suspended again

    Asked by wes Roettger  on March 16, 2015 at 10:16 PM

    Why is my account suspended again and what can I do to fix this. I was not notified, But when I went to log on I was told my account is suspended

    Wes Roettger


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    JotForm Support

    Answered by jonathan on March 17, 2015 at 12:56 AM

    Unfortunately your IP address is associated to a lot of banned/suspended phishing accounts in JotForm.

    This was the reason the phishing filter continuously disable and suspend your forms and account. The system was simply reacting to what it perceived as a phishing account.

     I suggest you try changing your internet IP address to something different than what it is now to avoid getting banned by the phishing filter.

    I have re-instated the account and forms again. You can check by logging to http://www.jotform.com/login