Headings are blurry in the generated fillable PDF file

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    Aromamedix
    Asked on March 17, 2015 at 12:08 AM
    Headings are pixellating - Im assuming they are being rendered as a graphic in the PDF form.
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    Welvin
    Answered on March 17, 2015 at 06:46 AM

    Hi,

    I think that's how the texts are rendered in the fillable PDF file. I've cloned your form and changed the headings to Free Text HTML field and the result appears to be the same:

    Here's the cloned form: http://www.jotformpro.com/form/50752443352956

    Here's the screenshot of the result:

    I believe it's not converted to an image in the PDF file. It is still a text, but with less in terms of quality or to its focus.

    Let me submit this thread to our developers so they can further check and advice of this matter. Any updates will be posted here.

    Thank you!

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    SCAC
    Answered on March 17, 2015 at 12:57 PM

    I have the same issue. Is there a way to follow a forum thread to view updates?

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    Welvin
    Answered on March 17, 2015 at 02:11 PM

    @SCAC,

    You are automatically subscribed to this thread since you have posted a reply. You will be notified via email once our developers post an update into this thread.

    Thank you!

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    mustafa
    Answered on March 18, 2015 at 09:04 AM

    Hi,

    Yes you are all right. Form headings, images and text fields are put into PDF as screenshot. Unfortunately our tool to generate necessary screenshots output at this quality. We have some ideas to improve this but needs some work, sorry because can't give you E.T.A.

    Kindest regards.

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    cagoffice
    Answered on May 11, 2015 at 12:07 PM

    Has anyone fixes this yet? It's embarrassing to send a document that is so badly pixellated. Why did the form font change as well- headings remained the same but question headers suddenly turn to Times New Roman.
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    BDAVID
    Answered on May 11, 2015 at 12:36 PM

    @cagoffice, there has not been any updates yet on this matter, but I see it an important priority has been assigned to it.

    I will open a ticket request, here: http://www.jotform.com/answers/567748, on your behalf to have this feature improved.