What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Download all PDF uploads in the form at once

    Asked by martinbond on March 17, 2015 at 08:13 AM

    Hi, 

     

    Is it possible to download every attachment within a submission at once into a PDF file?

     

    Thanks, 

     

    Martin. 

    pdf file attachements
  • Profile Image
    JotForm Support

    Answered by Welvin on March 17, 2015 at 10:32 AM

    Hi Martin,

    You have to use our File Downloader App to download all your uploaded files to your computer:

    http://apps.jotform.com/app/file_downloader

    The instructions on how to use this app can be read in the App Description.

    Thank you!

  • Profile Image

    Answered by martinbond on March 18, 2015 at 03:44 AM

    Hi, 

    I'm struggling to follow the instructions. I've fully installed Ruby on my machine but I'm stuck at points 2 - 4 

     

    Please instruct in a simpler manner.

     

     

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    JotForm Support

    Answered by Charlie on March 18, 2015 at 11:09 AM

    Hi,

    I have step by step instructions posted here on this thread that you can refer to: http://www.jotform.com/answers/453296-Download-all-uploaded-file-in-the-submission.

    You'll see there how you can setup the File Downloader and make a successful download.

    Do let us know if you need more help on this.

    Thank you.

  • Profile Image

    Answered by martinbond on March 19, 2015 at 01:02 AM

    Hi, 

    I've followed the steps by there isn't an option to download the suggested files on the given link, it just lets me click into them. 

     

    Please advise if this a bug on the page or indicate what I'm doing wrong. 

     

    Thanks. 

     

    Martin. 

  • Profile Image

    Answered by martinbond on March 19, 2015 at 01:46 AM

    Hi

    Kindly disregard my last post, solved that problem, however after following the instructions to the end the file downloader is not working for me. See snip below 

  • Profile Image
    JotForm Support

    Answered by Charlie on March 19, 2015 at 03:19 AM

    Hi,

    Have you installed Ruby itself? I see you are running Windows machine. Here's an easy installer for Windows: http://rubyinstaller.org/downloads/.

    Also, I think you are running the commands incorrectly.

    Here's how you run your code:

    ruby downloaduploadedfiles.rb {api} {form ID}

    The problem is you mistype downloaduploadedfiles.rb, it is case sensitive so upper case letters are important, it should be downloadUploadedFiles.rb. Also add the API and form ID without these "{}".

    So here's how I run mine:

    ruby downloadUploadedFiles.rb ljl23j4l2j34lk2j34 50267929158970

    The api key in my end is just made up. 

    Do let us know if this helps.

    Thank you.