What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended.

    Asked by sanjib roy on March 17, 2015 at 08:28 AM
    I got my link  but my form in that site.............www.jotform.me/form/50702001638443
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    JotForm Support

    Answered by ashwin_d on March 17, 2015 at 08:35 AM

    Hello Sanjib,

    Upon checking your form, I found that it has fields which is asking users to input their credit card details.

    Please be noted that forms should not ask credit card information from users. Creating such forms are not allowed and is considered phishing. If the requirement is to process payments, only integrated payment tools should be used. 

    I have taken this form down and suspended the account as well. 

    Thank you!