What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The captcha says it's reloading, but never appears

    Asked by Kristen on March 17, 2015 at 08:36 AM

    2. The security verification at the bottom of the page says it's reloading on the Computer and mobile version but never appears.

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    JotForm Support

    Answered by Welvin on March 17, 2015 at 08:47 AM

    Hi Kristen,

    I'm sure that is because of a script conflict between the form and your website script. The conflict caused the form functions to stop from working properly. If there's a conflict, we recommend re-embedding the form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Thank you!