- kelvanatorAsked on October 28, 2011 at 10:12 PM
I've saved every emailed returned survey; however, the csv or excel downloads are not complete.
Please advise as I am about to have another 30 or so folks filling out a survey and I need accurate data.
If you cannot navigate directly to the page, then go to:
http://woodenshoeproductions.info/ PW: makemusic
then go to survey page
Thanks so much,
K R VanBuskirk
- fxrAnswered on October 29, 2011 at 02:31 AM
Can you try changing the script embed code to use the www.jotform.com/fom/[form_id] naming format instead of the one you are currently using: form.jotform.com/fom/[form_id] ?
Let us know if that help or if your issue persists.
Are you able to recreate the problem easiy enough? (with new form data)
Thanks for your patience.