Create PDF form - File comes out unnamed

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    jamieallan
    Asked on March 17, 2015 at 10:15 AM
    - the pdf  files come out unnamed and just a long number once created
  • Profile Image
    Carina
    Answered on March 17, 2015 at 11:51 AM

    I created a clone of the form 41951285021853 and created a fillable PDF with name:

    I also tested with forms shared with me and the PDF file had a name:

    Are you still experiencing this situation? If so, are you experiencing it in the account jamieallan? Are you experiencing this with more than one form?

    Which browser are you using?

    We'll wait for more details to proceed.

  • Profile Image
    jamieallan
    Answered on March 18, 2015 at 04:31 PM

    Hi,

     

    Yep still experiencing this situation.

     

    It is on my bosses account Houng Lau

    Every form i have created does this.

     

    I am using firefox.

     

    I Believe you can create  PDF  fillable form one of to ways  the first way is select the f

    orm from my forms then go more then go create pdf. This way i have the issues of Text getting cut off the top as you enter it and drop down boxes that don't work.

     

    The other way i have created the form is  via this link http://www.jotform.com/fillable-pdf-form-creator/

     

    If i do it via this link it all works fine except the back ground color is lost and 1 whole page of text is missing from the informed consent section. This is essential for legal reason.

    This text is in a text box in the original form.

     

    Is there a email address i could email my two fills to, so you could see the issues?

     

    Kind Regards

     

    Jamie

  • Profile Image
    Mike
    Answered on March 18, 2015 at 07:19 PM

    If possible please provide us with the form link(s) in question.

    You can email the files to support@jotform.com.

    Thank you.

  • Profile Image
    jamieallan
    Answered on March 18, 2015 at 07:22 PM

    yep just sent

  • Profile Image
    Carina
    Answered on March 18, 2015 at 09:09 PM

    Thank you for providing additional information.

    I could not replicate the situation but I have forwarded it to our developers so they can look further into it.

    Please accept our apologies for this situation.

    You can see here the replies to the 

    issues of Text getting cut off the top as you enter it

    and drop down boxes that don't work.

    Let us now if we can assist you further.

     

  • Profile Image
    mustafa
    Answered on March 25, 2015 at 05:32 AM

    Hi,

    PDF files are created with actual form names since past week. Thanks your feedback and participation.

    Regards.

  • Profile Image
    jamieallan
    Answered on March 25, 2015 at 05:33 AM

    Great thank you!