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    The generated fillable PDF form is missing the checkboxes and payment field

    Asked by NACUMS_org on March 17, 2015 at 11:16 AM

    I tried converting this form into a PDF, using your tool, and two sections are missing.



    *The check box selections under this section,  " Please check the box(s) below, only if you would like information on the following Certifications   "

    and the "My Choices" check boxes that control the invoice amount.


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    JotForm Support

    Answered by Welvin on March 17, 2015 at 12:47 PM


    I am able to replicate the problem with payment field which is missing in the generated fillable PDF, but not the checkbox field:

    As you could see in the screenshot, the checkboxes are in the fillable PDF. Although, the alignment is a bit off above the text. Can you try it again?


    As for the payment field, I think it is not included in the result because that involves another process which cannot be parsed in the PDF.

    Thank you!