My "Contact us" form is uploading very slowly when people click on the button. How can I stop this?

  • GabrielJohn
    Asked on March 17, 2015 at 12:51 PM

    This is the link to my contact us form

  • Kiran Support Team Lead
    Replied on March 17, 2015 at 2:45 PM

    As I test the JotForm to submit using direct link, it was fast and submitted without any issues. This seems to be a conflict with other scripts on your webpage. Also, I notice that your JotForm is not displayed completely on your webpage.

    My Contact us form is uploading very slowly when people click on the button Screenshot 20

    Could you try embedding the form using iframe method and see if that resolves the issue? You can get the iframe code by following the instructions provided in the guide below :

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Please get back to us if the issue still persists. We will be happy to look into this issue further.

    Thank you!