What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pdf creator removes form's styles

    Asked by Docjeff on March 17, 2015 at 12:55 PM

    Previously

     

    created form. saved as pdf. opened in adobe. and printed the blank form to give out to clients. It looked just like it does on the computer as far as placement, color and position and size.

     

    Now

     

    create form. save as new pdf. Loses ALL individuality, positioning, color, size and generally looks cheesy.

     

    Every time your engineers add a new component, we lose good functionality that we have become accustom to and have to relearn a new way of dealing with our forms.

     

    So now how am I going to print my designed form as it should look everyday?

     

    Page URL:
    http://form.jotform.us/form/42895442575163

    Screenshot
    pdf creator create form size print create
  • Profile Image

    Answered by Carina on March 17, 2015 at 03:04 PM

    I'm very sorry to hear that. I tested and indeed the layout of the original form is not maintained:

    I've forwarded a ticket to our developers so they can evaluate this situation. They will contact you via this thread as soon as they have an update on this situation. 

    Let us know if we can assist you further.   

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    JotForm Support Manager

    Answered by Jeanette on March 18, 2015 at 12:59 AM

    This is the first version of PDF fillable creator, so some features are not yet available, however this feature is now opened, hopefully it will be released sooner than later.

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    JotForm Developer

    Answered by mustafa on March 18, 2015 at 08:14 AM

    Hi,

    Thanks for your feedback, i really appreciate it. Unfortunately at the moment we cannot import visual style elements (background colors,font colors ..) but we are still looking for ways to do it. 

    @carina

    Layout of web form is not maintained because on browser there happens slight changes to make it responsive. If you open the form in builder you will see layout is same as in the PDF.

    Kindest regards.

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    Answered by Jeff on March 18, 2015 at 09:57 AM

    None of you guys are indicating how to print my exact form that I made.

  • Profile Image

    Answered by Carina on March 18, 2015 at 11:21 AM

    Unfortunately until the import visual styles feature is added you will have access to a simpler printable version of the form, but as mentioned before this is a feature that our developers are working to integrate:

    I apologize for the momentary restriction and I thank you for your patience on this situation.

    Let us know if we can assist you further.

  • Profile Image

    Answered by Docjeff on March 18, 2015 at 06:00 PM

    Do you think it is fare that I can't do a simple print as I did for the last year. It can't be that hard to allow us to print our forms.

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    JotForm Support Manager

    Answered by Jeanette on March 18, 2015 at 07:02 PM

    In that case, you can use the old method, which just just downloading the submission PDF from the submissions view page. Your users can continue using the permanent link to the online form.