What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Could you please reset my forms?

    Asked by coatham on October 29, 2011 at 06:38 AM

    All of my forms have gone dodgey and are saying they are over their qutota so i changed them back to normal forms instead of SSL. Now they still say FORM OVER QUOTA. Could you please help.

    Username; coatham

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    JotForm Support

    Answered by liyam on October 29, 2011 at 07:46 AM

    Hello,

    Free accounts are limited to 100 regular submissions, 10 ssl submissions and 10 payment submissions, whichever comes first. Your forms were disabled because it went over one of the limits, which is 10 ssl submissions.

    I have reduced your SSL submissions and reactivated your account, but I can only do this once.  If iin anycase you get another SSL submission and your account gets suspended for the month, you will have to upgrade your subscription.

    If you have other questions or concerns, please let us know.