What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change the email associated with my account?

    Asked by Michelle Daniel  on March 17, 2015 at 04:19 PM

    I no longer have the above email address. I need to keep the forms I have already created. 

    my account account email username email
  • Profile Image
    JotForm Support

    Answered by Mike on March 17, 2015 at 06:38 PM

    Thank you for contacting us.

    It is possible to change account email address on registered accounts via Profile page:

    https://www.jotform.com/myaccount/

    If you are not sure about your account, please provide us with a form link so we will be able to check this out.