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    i keep receiving a page to submit captcha test

    Asked by sharif009 on October 29, 2011 at 08:18 AM

    please help me with this matter quickly.
    everytime i submit  details on my form i get a page asking me to submitt captcha. thsi was not the case before, i dont know what have changed and why is it doing this to me 

    Page URL:
    http://un4x.com/350riyal/

    Screenshot
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    JotForm Support

    Answered by liyam on October 29, 2011 at 08:33 AM

    I have tested two of your forms and I was not able to replicate the problem that you have experienced.

    Can you please check if you have your browser's javascript enabled?  This is one of the most possible reasons why you're getting a captcha page after you have submitted.  This is a fail safe prompt to make sure that the one submitting the form is a person and not a bot.

    You can visit this page to check and enable the javascript in your browser.

    Please let us know if the problem still persists after fixing your browser.

    Thanks.

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    Answered by yasinco on October 29, 2011 at 04:04 PM

    This happens sometimes when the form is embedded. Can I ask what embed code your using?

    ~Yasin