What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form to collect credit card information

    Asked by Guy Evenepoel on March 17, 2015 at 04:51 PM

    I would use Jotform to create forms where i collect credit card infirmation of my website visitors in an order form. So not by using services like PayPal, but receiving cardnummer/CCV/expiration date to process on my own local terminal.


    Is this allowed at Jotform? It appears that at some other providers like 123contactform.com it is not allowed because the SSL is not sufficient and they are not PCI compliant?

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    JotForm Support

    Answered by Kiran on March 17, 2015 at 07:32 PM

    Unfortunately it is not possible to collect credit card information using text fields with JotForm. Collecting sensitive information without integrating any of the payment tools are considered as phishing forms and the account will be suspended. Please refer to our terms of usage for more information on phishing.  Hence, it is required to integrate with one of the payment tools with PCI security standards.

    Hope this information helps! Please let us know if you need any further assistance. We will be happy to help.


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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 09:00 AM

    JotForm is PCI DSS compliant. We have PCI Service Provider Level 2 certificate.