form to collect credit card information

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    Guy Evenepoel
    Asked on March 17, 2015 at 04:51 PM

    I would use Jotform to create forms where I collect credit card information of my website visitors in an order form. So not by using services like PayPal, but receiving card number/CCV/expiration date to process on my own local terminal.


    Is this allowed at Jotform? It appears that at some other providers like it is not allowed because the SSL is not sufficient and they are not PCI compliant?

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    Answered on March 17, 2015 at 07:32 PM

    Unfortunately it is not possible to collect credit card information using text fields with JotForm. Collecting sensitive information without integrating any of the payment tools are considered as phishing forms and the account will be suspended. Please refer to our terms of usage for more information on phishing.  Hence, it is required to integrate with one of the payment tools with PCI security standards.

    Hope this information helps! Please let us know if you need any further assistance. We will be happy to help.


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    Answered on August 02, 2016 at 09:00 AM

    Jotform is PCI DSS compliant. We have PCI Service Provider Level 2 certificate.