Envelop theme: Images are not being displayed if form is embedded using its iFrame embed code.

  • Profile Image
    vbmichelle
    Asked on March 17, 2015 at 08:16 PM

    I've used two template forms:

    Contact form w/ Blue Envelope & Contact form w/ envelope theme

    One is in Wordpress and the form does not display but the fields do. 

    The other is in Wix and the same problem occurs. 

    They both used to work just fine, so I'm not sure what happened.

    Was there a recent update to these forms? If so, where can I get them?

     

     

     

     

     

  • Profile Image
    ashwin_d
    Answered on March 18, 2015 at 01:18 AM

    Hello vbmichelle,

    I did check your web page where you have embedded your form and I am able to replicate the issue. The envelop image and the button image is not being displayed.

    There seems to be some glitch where the background image is not being displayed if the form is embedded using its iFrame embed code. The form does displays the images correctly when accessed from its direct URL:  http://www.jotform.us/form/33314393647154

    I am reporting it to our back end team. We will get back to you as soon as we have any update from them.

    I would suggest you to re-embed your form using it 

    Thank you!