What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting "Error occured when setting up Dropbox Integration. Please try" again

    Asked by chrisdsutton on March 17, 2015 at 10:46 PM

    I keep getting the same message when trying to intergrate dropbox. Error occured when setting up Dropbox Integration. Please try again

     

    dropbox message same keep
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    JotForm Support

    Answered by Charlie on March 18, 2015 at 09:53 AM

    Hi,

    Could you try the following:

    1. Clear your form's cache.

    2. Log in to your JotForm account

    3. Open a new window and log in to your Dropbox account.

    4. Repeat the integration, click the "Authenticate" button.

    After clicking "Authenticate", you will see this pop-up window. No need to log in because we have already done that already did that earlier on a separate tab. Click "Allow".

     

    That should integrate your Dropbox to JotForm properly. Do let us know if you need more information on this.

    Thank you.