What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you page redirection not working as intendedAsked by Jalsa on March 18, 2015 at 01:21 AM
I have made a form and added it at http://18pack.co.za/contact.html
I have set the form to show a thankyou page, thanks.html when someone submits the form. However I m not sure why it is not redirecting the form to that page and showing thanks message on same page.
Can you please check this asap.
I took a look at your jotform Komal and I see the issue.
Please note that you did set the redirect link, but you have set the jotform to not use it - and to use the default thank you message instead.
Once you change this, it will redirect your users properly.
You can see more about the redirects here: Redirecting Users to a Different Page