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Thank you page redirection not working as intendedAsked by Jalsa on March 18, 2015 at 01:21 AM
I have made a form and added it at http://18pack.co.za/contact.html
I have set the form to show a thankyou page, thanks.html when someone submits the form. However I m not sure why it is not redirecting the form to that page and showing thanks message on same page.
Can you please check this asap.
I took a look at your jotform Komal and I see the issue.
Please note that you did set the redirect link, but you have set the jotform to not use it - and to use the default thank you message instead.
Once you change this, it will redirect your users properly.
You can see more about the redirects here: Redirecting Users to a Different Page