What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Built in solution to support multiple currency and payment methods.

    Asked by eiermann on March 18, 2015 at 04:53 AM

    Dear Jotform team,

    you have released hundreds of new features over the past months and years but one very important one is still pending:

    People want to decide how to pay: Cash, PayPal, CreditCard and also in what currency (USD, EUR, AUD,...)

    There must be an easier way to achieve this with JotForm without creating separate forms for each payment option. I want one form where the customer can choose what payment option to use. 

    PLEASE, I beg you! :)

    payment options workaround multiple payment Without
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    JotForm Support

    Answered by ashwin_d on March 18, 2015 at 11:11 AM

    Hello eiermann,

    I hear you and agree that we should have a built in widget/payment tool to accept multiple currency and payment methods.

    Let me send a feature request to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered by eiermann on March 25, 2015 at 05:06 AM

    Isn't there a way that I hire a developer to do it to speed up the process? For example I would like to use my banks payment gateway for the payments. If I can't offer other payment solution than PayPal I will loose customers. Nowadays customers expect to have flexibility to chose how to pay. PayPal forces to create an account for credit card payment. And for now I can only offer one payment option if I don't want to create additional forms for each payment option

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    JotForm Support

    Answered by ashwin_d on March 25, 2015 at 06:50 AM

    Hello eiermann,

    I hear your concern but unfortunately it is not possible speed up the development process. We cannot provide you an ETA on this feature as it completely depends upon the feasibility and priority of our back end team. 

    Upon checking the feature request ticket, I found that it is marked as an important feature and we will get back to you if we have any update on this.

    Thank you!

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    Answered by eiermann on March 28, 2015 at 02:44 AM

    Thanks Ashwin. That's the only important feature that I am missing with JotForm. I would consider myself as a JotForm power user nowadays :)

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    JotForm Support

    Answered by abajan on March 28, 2015 at 04:59 AM

    Yes, I quite agree it would be a great feature. We'll be sure to update you if or when it's implemented. (And yes, looking at your previous threads, we'd consider you to be a power user too!)

    Cheers