What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I let users upload file via mobile phone?

    Asked by druglin on March 18, 2015 at 05:20 AM

    How can I let users to upload file via mobile phone.

    I use a iframe and embed my form into my website.

    I read past forums on your support site.

    There's two way:


    1. upload field 

    2. filepicker


    which is the better way?


    I used filepicker to test in my android phone.

    but when I upload my file . The pages just refesh and nothing happened...

    Could you tell me how to make "upload file via mobile phone" work well.


    Thank you



    Best regard, 

    Cheng Hsuan

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    JotForm Support Manager

    Answered by Jeanette on March 18, 2015 at 11:18 AM

    File picker is the recommend one. Can you please share the link to your page where this form is embedded so we can test?