What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Organizing the content of the notification email

    Asked by goict on March 18, 2015 at 06:20 AM

    Want my information to come to the email when its organized....


    take a look at the screenshot. its disorganized

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    JotForm Support

    Answered by Jan on March 18, 2015 at 11:38 AM


    I cloned your form and I saw that your notification email is setup properly.

    I did a test submission and here's what I got in my email (I'm using Gmail - webmail).

    I believe the issue here is your email program or client. If you are using an email programs like Outlook, you might need to enable or allow HTML emails. It is the same thing in web mail, check the settings or preferences.

    Hope this helps. Let us know if you're still having issues with it.

    Thank you.