Text does entered into fields does not show in FireFox but does in other browsers

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    Asked on March 18, 2015 at 10:56 AM

    The form on my webpage is useless if it's open in Firefox. You can't write in the form. I'm using Os X. Link > http://bit.ly/19zwQRQ

    Anyone knows how to fix that? :)

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    Answered on March 18, 2015 at 11:39 AM

    I'm using the new Firefox > 36.0.1

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    Answered on March 18, 2015 at 02:24 PM


    I tested a cloned version of your form and indeed, I am unable to see the text entered into fields.  I tried removing the theme applied, changing font colors in the builder and designer, as well as injecting CSS to change the color to see if I could get the text to show and nothing worked.

    The text is indeed being entered into the field, as I am able to copy what is entered.  I have forwarded this to our development team to have a look.  No matter what I have tried the text does not seem to show in FireFox.

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    Answered on March 19, 2015 at 02:09 AM


    I looked at your .form-textbox stylesheet at it appears you have the following settings: 

        padding-top: 20px

        height: 20px

    This simply means that the text you will type in will be pushed 20px below - and since the input box height is 20px, the text - as it is being typed, overflows out of view beneath the input box: 

    Most browsers will correct this behavior, but not all of them - and not all versions. 

    To correct this universally, add the following CSS code through your CSS tab on the form designer:

        .form-textbox {

         padding: 0px 10px;

        height: 42px;


    Try out this copy of your form: http://form.jotformpro.com/form/50771214308954

    Please let us know if we can help further. 


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    Answered on March 19, 2015 at 06:05 AM

    Wow, thank you! You are awesome!

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    Answered on March 19, 2015 at 10:10 AM

    Hello stagpartyljubljana,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!