What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The problem of your background (the one with the dog) is still not fixed. Your background is still not visible to my users.

    Asked by GDHammmond on March 18, 2015 at 12:06 PM
    Page URL:
    http://form.jotform.us/form/23168266237154

    problem not visible visible
  • Profile Image
    JotForm Support

    Answered by Kiran on March 18, 2015 at 02:54 PM

    I see that there a background image is added from the Form preferences window which seems to be overriding the dog background. 

     

    Removing this background should be showing dog background. Please let us know if the issue still persists. We will be happy to help.

    Thanks!

  • Profile Image

    Answered by Gwen on March 22, 2015 at 03:01 PM

    I don't know how to do that. Is that something that you can fix for me?

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    JotForm Support

    Answered by BDAVID on March 22, 2015 at 08:02 PM

    Seems you figured it out, I see your form and it shows the background:

    Could you confirm that? If this not fixed, could you send us a screenshot to let us know what the problem is? http://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum