What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am not able to access my forms

    Asked by bdabbs on March 18, 2015 at 12:27 PM

    Hi,

    My integrated spreadsheet is acting strange and I am not able to access my forms through My Drive.  Consequently, I cannot view submissions or make any changes.  Please advise.

     

    Thank you in advance,

    Bryce

    Screenshot
    JotForm My Forms Submissions integrated cannot view
  • Profile Image
    JotForm Support

    Answered by david on March 18, 2015 at 03:03 PM

    Hi,

    My apologies but I am not exactly sure what you are having trouble with.  It sounds like your are unable to view your spreadsheets in Google Drive and you are also unable to access your previous submissions in drive.  If this is the case, it sounds like there may be something wrong with accessing your Drive account.  Clear your browsers cache and cookies and log back in to Drive to see if that clears things up.

    If my assumptions about your situation are incorrect, let us know a bit more detail about the trouble you are having and we will be happy to have another look.