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    Getting an error when sending form

    Asked by ikondental on March 18, 2015 at 12:37 PM

    A customer is trying to fill out the for and send a file, but it gives an error.

    I have attached the screen shot.

    Please advise

    Page URL:
    http://www.ikondental.com/send-a-files-here/

    Screenshot
    Getting fill attached and
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    JotForm Support

    Answered by BJoanna on March 18, 2015 at 02:54 PM

    I have cloned and tested your form and I was able to reproduce error you are getting. After that I inspected your form and noticed that you have one additional Terms & Condition Widget inside of your form that is hidden and required. See screen shot below.

     

    After removing it from mine cloned form I was able to submit the form. Try to do the same with your form.

    Hope this will help. Let us know if you need further assistance.