I have been trying to get the background to be transparent but it is coming into Xara with a white background.

  • ZZLocal
    Asked on March 18, 2015 at 1:22 PM

    I have followed the tutorial but it still brings the form into Xara Web Designer 10 Pro with a white background. The setting / preferences say it should be transparent but it is not. Am I missing a step?

  • Mike
    Replied on March 18, 2015 at 4:08 PM

    Thank you for contacting us.

    Are you referring to the Contact Us form or some other one?

    http://zzlocal-testsite.magix.net/firehousepizza/contact%20us.htm

    We are looking forward to hearing back from you.

  • Karen
    Replied on March 18, 2015 at 4:25 PM

    The contact us form, yes.

     

  • Mike
    Replied on March 18, 2015 at 5:47 PM

    You will need to clear the backgrounds via Designer, and then set the transparent background in form Preferences. Please take a look at the following animation.

    I have been trying to get the background to be transparent but it is coming into Xara with a white background Screenshot 20

    If you need any further assistance on this, please let us know.

  • ZZLocal
    Replied on March 19, 2015 at 3:08 PM

    I went back in and did the tutorial...step by step...I still have a white background coming in. PLUS the background is too wide now when I am inserting the form. I don't know how to get that back to inserting the correct size.

  • Mike
    Replied on March 19, 2015 at 4:23 PM

    Can you please provide us with a form link in question? So, we will be able to check the form from our side.

    I have been trying to get the background to be transparent but it is coming into Xara with a white background Screenshot 20

    Thank you.

  • ZZLocal
    Replied on March 19, 2015 at 4:32 PM

    http://www.jotform.com/?formID=50436004724143

  • Mike
    Replied on March 19, 2015 at 5:51 PM

    The issue was caused by Form Designer's Supernova theme, so I have added the next CSS to fix this.

    .supernova {
    background-color: transparent;
    }

    I have been trying to get the background to be transparent but it is coming into Xara with a white background Screenshot 20

    You should see the transparent background now. Thank you.

  • Karen
    Replied on March 20, 2015 at 1:17 PM

    Worked, Thanks!!!!!

  • Ben
    Replied on March 20, 2015 at 2:34 PM

    Great to hear that Karen.

    Do let us know if you need our assistance in the future as well and we would be happy to assist.