- theartisticgalleryAsked on March 18, 2015 at 01:24 PMHi, some users are trying to send payments from the United States but appears the error that I am attaching with a screenshot Where is the problem ? my account is entitled to receive payments from all over the world . Thank you very much. Sincerely Yours
- JotForm SupportKiranAnswered on March 18, 2015 at 04:22 PM
I see that you are using PayPal Website Payments Pro account for receiving payments. Please be noted that website payments is supported only from US, UK and Canada. As I check your account it seems that you are located in Italy. If your PayPal Pro account is outside of any of these three countries, it is not possible to receive payments using this method. You'll need to consider other payment tools available.
Hope this information helps!
- deakintezetAnswered on August 16, 2016 at 07:48 AM
- JotForm SupportKiranAnswered on August 16, 2016 at 10:09 AM
Your question is moved to a separate thread and shall be addressed there shortly.