Using sender's e-mail address instead of no-reply options, has this been solved?

  • headrick01
    Asked on March 18, 2015 at 2:37 PM

    I can't see having to use another service (Mandrill) to allow my form to have my sender's e-mail address field?  I don't think our spam filter would allow this.

     

    Wondered if anyone had re-thought this decision or made any changes to the process?  Or, if there are plans to?

    Jotform Thread 535814 Screenshot
  • Kiran Support Team Lead
    Replied on March 18, 2015 at 6:04 PM

    I am not sure if I understand your query correctly. Do you mean to say that your spam filter doesn't allow to add as a sender email address /using Mandrill SMTP?

    You can add your own email address to as the sender email address by using your own SMTP settings instead of mandrill. Please refer to the following guide that can help you in setting up SMTP for a form.

    http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Please let us know if you are referring to something different. We will be happy to help.

    Thanks!