What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using sender's e-mail address instead of no-reply options, has this been solved?

    Asked by headrick01 on March 18, 2015 at 02:37 PM

    I can't see having to use another service (Mandrill) to allow my form to have my sender's e-mail address field?  I don't think our spam filter would allow this.


    Wondered if anyone had re-thought this decision or made any changes to the process?  Or, if there are plans to?

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    JotForm Support

    Answered by Kiran on March 18, 2015 at 06:04 PM

    I am not sure if I understand your query correctly. Do you mean to say that your spam filter doesn't allow to add as a sender email address /using Mandrill SMTP?

    You can add your own email address to as the sender email address by using your own SMTP settings instead of mandrill. Please refer to the following guide that can help you in setting up SMTP for a form.


    Please let us know if you are referring to something different. We will be happy to help.