What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to access account

    Asked by bpprall  on March 18, 2015 at 04:55 PM

    I created an account, you provided a password that does will not allow me to login, I've emailed re this 2-3 times, but still cannot access my 14-day free trial.

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    JotForm Support

    Answered by jonathan on March 18, 2015 at 07:43 PM

    I checked your jotform account/username bpprall  but I did not find any issue with the account. It is currently Active and have no limits issue.

    In case you have forgotten your login password, you can reset using the 'Forgot Password' link in the login page at https://www.jotform.com/login



    It will send the reset instructions to your email account.

    Let us know if you are still having issue on your account.