What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I stop my form from being cut off in mobile portrait view?

    Asked by PATHworks on March 18, 2015 at 10:09 PM

    Hi,

    When I originally tested my form on my iPhone, it seemed to be working perfectly. But after a few updates in the design editor, it's now getting cut about in half. When I turn on the "responsive" option, it makes things even worse...the form is totally blown up to the point that in the header, you only see about an inch of color and none of the title. I've attached a screenshot of what it looks like with responsive turned off.

    Thank you for your help!

    Page URL:
    http://www.mypathworks.com/gethired/

    Screenshot
    Mobile stop cut in
  • Profile Image

    Answered by PATHworks on March 18, 2015 at 10:19 PM

    Nevermind... I was able to resolve my issue by installing the "Mobile Responsive" widget. It seems strange that I would need to install a widget to do this... but either way. I just hope the widget is stable.

    If you know of another fix that maybe more stable, please let me know. I would delete this post but I'm not sure how. My apologies.

  • Profile Image
    JotForm Support

    Answered by Charlie on March 19, 2015 at 03:49 AM

    Hi,

    I'm glad the the widget worked for you, we also have an updated guide here on how to make your form mobile responsive, you can check it here: http://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive.

    For the post, I'm not sure why you would like to delete this, we would advise that you don't delete this so that you can use it for future reference. However, you can still set the thread to "Private" if you do not like to share other information. Click "Edit" on the first post and scroll down, you'll see the option to set this on "Private.

    Thank you.