What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to Paypal via Paypal after clicking Submit?

    Asked by dbcs2015 on March 18, 2015 at 10:25 PM

    Does not let me pay via paypal after I click submit on a JotForm? 

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    JotForm Support

    Answered by Charlie on March 19, 2015 at 03:58 AM


    May I know what form you are having problems with? I see you are working on your forms. You can check this guide on how to setup an order form: http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form.

    If you are setting up Paypal, you can check here the difference between Paypal and Paypal Pro: http://www.jotform.com/help/183-Difference-Between-PayPal-PayPal-Pro.

    Also, please do also check the description in your Payment wizard on how to properly set it up.

    If you are still having problems, please send us the error message that you are getting, if any.

    Thank you.