Form not viewing in Firefox

  • Hoskerwm
    Asked on March 19, 2015 at 6:22 AM

    Hi Ive incorporated a form into a dev site I need to put live tomorrow and noticed that the form doesn't view in Firefox, yet does in Safari.

     

    Please can you advise

    Thanks

    Mark

    Jotform Thread 536350 Screenshot
  • Elton Support Team Lead
    Replied on March 19, 2015 at 10:29 AM

    Hi,

    Re-embed your using secure embed code, that might resolve the problem. Your site runs on https and the form embedded is currently using http. Some browsers might prevent it from displaying due to security errors.

    Here's how to get your secure embed codes.

    Form not viewing  in Firefox Image 1 Screenshot 20

    Also, is there any particular reason why you are using the form source code over the default script embed code or iframe embed? You might want to try the default one and the iframe, this should help as well but they need to be secure too.

    Thank you!