What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not viewing in Firefox

    Asked by Hoskerwm on March 19, 2015 at 06:22 AM

    Hi Ive incorporated a form into a dev site I need to put live tomorrow and noticed that the form doesn't view in Firefox, yet does in Safari.

     

    Please can you advise

    Thanks

    Mark

    Page URL:
    https://mark-hosker-1s72.squarespace.com/online-entry/

    Screenshot
    security error secure form
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 19, 2015 at 10:29 AM

    Hi,

    Re-embed your using secure embed code, that might resolve the problem. Your site runs on https and the form embedded is currently using http. Some browsers might prevent it from displaying due to security errors.

    Here's how to get your secure embed codes.

    Also, is there any particular reason why you are using the form source code over the default script embed code or iframe embed? You might want to try the default one and the iframe, this should help as well but they need to be secure too.

    Thank you!