- BigBranchJF1Asked on March 19, 2015 at 08:04 AM
I have one form that I have a comment sention with text box at the bottom. When submitted, that comment is not present in the email.
It's the only form that I am having a problem with. I tried reattaching a new link but same problem.
- JotForm SupportWelvinAnswered on March 19, 2015 at 11:02 AM
The comment field is missing in the notification email settings of the form. Here's your current settings:
By default, our system will automatically update the email body as soon as you modify a field or add one. But the auto update tool is not working since you have customized the message area. In this case, you will have to manually update it, but I just did it for you.