Form not found on mobile devices (Facebook)

  • exwoll
    Asked on March 19, 2015 at 10:14 AM

    Hi!

     

    I just installed the form in my fanpage, it works fine from the pc but when I try to open it in a mobile device I get a "not found" (404) error! :/

    Any way to fix this? 

     

    Page URL: https://www.facebook.com/Red.FotoStudio/app_684336108254110
  • David JotForm Support
    Replied on March 19, 2015 at 11:49 AM

    Hi,

    Unfortunately, this method created by JotForm do not have a mobile settings and in general, Facebook do not support tabs on mobile devices.

    You can use the methods such as Thunderpenny: http://www.thunderpenny.com/ and iFramehost: https://iframehost.com. These websites give you the ability to have a link for mobile views.

    Thank you!