What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found on mobile devices (Facebook)

    Asked by exwoll on March 19, 2015 at 10:14 AM

    Hi!

     

    I just installed the form in my fanpage, it works fine from the pc but when I try to open it in a mobile device I get a "not found" (404) error! :/

    Any way to fix this? 

     

    Page URL:
    https://www.facebook.com/Red.FotoStudio/app_684336108254110

    Mobile devices pc mobile device open
  • Profile Image
    JotForm Support

    Answered by david on March 19, 2015 at 11:49 AM

    Hi,

    Unfortunately, this method created by JotForm do not have a mobile settings and in general, Facebook do not support tabs on mobile devices.

    You can use the methods such as Thunderpenny: http://www.thunderpenny.com/ and iFramehosthttps://iframehost.com. These websites give you the ability to have a link for mobile views.

    Thank you!