Embedded form does not show up in other users' browser

  • Sophiedilley
    Asked on March 19, 2015 at 12:11 PM

    Hi there, sometimes the form shows up in my browser but others have trouble, is there a problem with https and http? Is there a work around so that everyone can access the form. 

     

    Thanks

  • Charlie
    Replied on March 19, 2015 at 1:53 PM

    Hi,

    It might be a code conflict between your website and the form, could you try re-embedding the form using iFrame code? That should prevent external scripts to conflict with the ones that the form has. Here's a guide on how to get it: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    See if that solves the problem.

    Kind regards