What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notifications: How can I change the color of the gray bar that holds the JotForm logo?

    Asked by saadatlaiq on March 19, 2015 at 12:28 PM
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    Answered by KadeJM on March 19, 2015 at 02:02 PM

    Which grey bar for the jotform logo are you referring to changing the color for?

    Do you mean in the email notification? Or? Can you please confirm or correct me?


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    Answered by saadatlaiq on March 20, 2015 at 08:54 PM

    I am referring to the grey bar in the email notification which you have circled in green.

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    JotForm Support

    Answered by Jan on March 21, 2015 at 09:31 AM

    Hi there,

    The grey background on the title bar where the JotForm logo is actually an image. It means that those tables are using background images. You can edit the contents by going to the email builder for notifications or auto-responders. In the email builder, click the "HTML" button.

    You can erase this background="path" and replace it with a bgcolor="#ffffff". Don't forget to click "Update".

    You can also create your own content by deleting all the fields and create them using the form field IDs.

    Hope this helps. Let us know if you need any help. 

    Thank you.