What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why won't my account downgrade?

    Asked by downtowndance on March 19, 2015 at 01:41 PM

    I only want to use the free features of jot form how can I make sure that I am not paying the monthly fee? 

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    JotForm Support

    Answered by Welvin on March 19, 2015 at 03:41 PM


    Your subscription is already cancelled based on our records. Your account will be automatically downgraded to the free plan after your current payment will expire which will be on April 18, 2015. 

    Thank you!