Why won't my account downgrade?

  • downtowndance
    Asked on March 19, 2015 at 1:41 PM

    I only want to use the free features of jot form how can I make sure that I am not paying the monthly fee? 

  • Welvin Support Team Lead
    Replied on March 19, 2015 at 3:41 PM

    Hi,

    Your subscription is already cancelled based on our records. Your account will be automatically downgraded to the free plan after your current payment will expire which will be on April 18, 2015. 

    Thank you!