What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My computer freezes when trying to fill out fillable PDF file

    Asked by africabab on March 19, 2015 at 01:42 PM
    I've tried to use this a few times. I generate a fillable PDF easily (YES), but when I try fill it out, I can put something on one line, and then my computer freezes. Ugh. Is anyone else experiencing this?

    This is a re-post of a comment on JotForm Announces New Fillable PDF Form Creator

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    Answered by Ben on March 19, 2015 at 03:42 PM

    Could you please give us the link to the jotform that you are having these issues with so that we can test and see what might be going on?

    Also, what application are you using to open the fillable PDF in?

    Thank you.

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    JotForm Support

    Answered by mustafa on March 26, 2015 at 09:54 AM


    I am really not sure why that happened, but we made couple of improvements in the past week and your issue may be fixed now. Sorry for the problem and thanks for your feedback.

    Kindest regards.