How can I get a submitted form to quit sending email notifications?

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    micusaIT
    Asked on March 19, 2015 at 03:36 PM

    I have a form that when submitted sends to a group. I have a member of that group that no longer exist.  I have removed that user on the email side but JotForms is repeated trying to send emails to that member that no longer exists. How can I make this stop?

    Thanks,

    Amanda

  • Profile Image
    david
    Answered on March 19, 2015 at 07:07 PM

    Hi,

    If you remove them from the email notification or remove the email notification all together, they should no longer receive the notifications:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Remove their address from the "Recipient E-mail" field and you should be all set.

    Let us know if you have any further questions and we will be happy to help.