What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I get a submitted form to quit sending email notifications?

    Asked by micusaIT on March 19, 2015 at 03:36 PM

    I have a form that when submitted sends to a group. I have a member of that group that no longer exist.  I have removed that user on the email side but JotForms is repeated trying to send emails to that member that no longer exists. How can I make this stop?

    Thanks,

    Amanda

    Page URL:
    http://form.jotform.us/form/41685716423155

    email notifications email submitted form Emails thanks stop
  • Profile Image
    JotForm Support

    Answered by david on March 19, 2015 at 07:07 PM

    Hi,

    If you remove them from the email notification or remove the email notification all together, they should no longer receive the notifications:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Remove their address from the "Recipient E-mail" field and you should be all set.

    Let us know if you have any further questions and we will be happy to help.