What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issue with file upload

    Asked by securestorage on March 19, 2015 at 07:46 PM

    I have two questions:

    I am using this form to upload files threw ftp, but the files are still uploaded to jotform can I stop that?

    How can I get the name of the uploaded file with the upload tool? Like the real name of the file

    This once worked {name of file uploader:upload} now it only gives me the first number.

    JotForm name FTP tool
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    Answered by raul on March 19, 2015 at 11:55 PM

    I am using this form to upload files threw ftp, but the files are still uploaded to jotform can I stop that?

    This is the default behavior of the system, you can use our auto delete submissions app to automatically delete the submission once it's received. Please note that this app will delete the whole submission and not only the files that were uploaded.

    How can I get the name of the uploaded file with the upload tool? Like the real name of the file

    I'm sorry, but I don't fully understand your question. Could you clarify it a bit more?
    Are you referring to the email notification? If so, you should be receiving the link of the file so you can download it. Are you getting something different?