- myfoxstlAsked on August 26, 2010 at 02:56 PM
The new information is being included in the database on your site, but that is cumbersome to retrieve, when we normally get everything in the email.
I tried cloning the form - it did not help.
Old Form - YardSale (includes new fields)
New Form (cloned) - YardSale New (removed new fields)
Do I need to create a whole new form, or is there something that resets the information included in the email?
FOX2now.com & KPLR11.com
- JotForm FounderaytekinAnswered on August 27, 2010 at 03:12 AM
The quickest fix is to simply delete the email and re-create it.
To delete the email:
1. Open the form on the form editor
2. Click on "Setup & Share" tab on the top toolbar
3. Click on "Email Alerts"
4. Click on "Notifications"
5. Click "Delete Email"
Next re-create it:
1. Click on "Email Alerts"
2. Click on "Add New Email"